FAQ
foot care
Your feet are incredibly important and also highly unique. For example, the skin on your feet is up to 8x thicker than the skin on the rest of your body, making them highly prone to dryness and calluses. Your feet deserve specialized care, just like your face, body or hair. Learn more about how (and why) to keep your feet healthy here.
Starting a regular, proactive care routine is the best way to take care of your feet. Read more about how to start your routine here.
Podiatrists recommend paying attention to how your feet look and feel on a daily basis, particularly watching for any signs that your feet need better care, including:
• Dry skin
• Calluses
• Aches & pains
• Odor & infection
• Dirt & sweat
• Blisters & burns
• Unhealthy nails
Using products and tools formulated specifically for feet—like our comprehensive collection—is also recommended.
company
At Barefoot Scientist, we believe in creating a happier, healthier you from the ground up. It's our mission to simplify comprehensive foot care by formulating the best products in the world to help nourish your skin, freshen your step, ease your pain, revive your nails and save your soles.Â
Never. We love our furry (and not furry) friends. Barefoot Scientist is Leaping Bunny Certified, which means that each ingredient in every product is verified with the manufacturer as cruelty free and our final formulations are never tested on animals.
All of our products are cruelty free, Leaping Bunny certified and all of our products are vegan, except Twinkle Toes™ deodorizing purification spray. We’re animal lovers here at Barefoot Scientist and wanted our entire line to be vegan-friendly. When we were developing Twinkle Toes™, we ultimately decided to include manuka and manuka oil in the formulation because it is an extremely effective, natural anti-microbial ingredient, and a byproduct of the work the bees are doing naturally.
Yes, all of our products are gluten free.Â
We take pride in sourcing high quality ingredients from a network of trusted partners. Our suppliers provide ingredients that are proven to be safe and effective.Â
All Barefoot Scientist formulations are manufactured in the United States. Select accessories and hardware items are designed in the USA, but may include international components or construction.
All of our formulations are independently clinically tested for safety and efficacy. They are all hypoallergenic, dermatologist tested, free of phthalates and parabens, and cruelty free. In addition, every product is certified “clean” by Ulta Beauty’s rigorous standards.
Orders & Shipping
Standard shipping is $5.99. We also offer free shipping on all orders of $60 or more.
We process and fulfill orders as quickly as possible. While most orders arrive within 7-10 business days, carriers are experiencing delays for some shipments that are beyond our control. You can check the status of your order by clicking on the tracking info provided in your shipment confirmation email.
We do not currently ship internationally. Please email us if you'd like information on where we have international distribution.
We use all major carriers and local courier partners.Â
Due to strict regulations on shipping aerosols, we can only ship PreHeels+® to the 48 contiguous states at this time.Â
We provide the tracking info on all orders via email after the shipment is fulfilled. If you do not see this email update, please make sure that you check your spam folder for the email used to place the order at least one business day after the order is placed.Â
Providing our customers with a safe and secure shopping experience is critical for us. Your credit card transactions are encrypted and our servers are secure to protect you and your information.Â
Once your order is confirmed, we cannot guarantee a modification or cancellation. However, if you email support@barefootscientist.com as soon as possible, we will do our best to make the update. Please include your order number and any relevant details in the email request.
We accept American Express, Visa, Mastercard and Discover and we also take payments from PayPal and Amazon Pay.
You can edit your account information for future orders by visiting barefootscientist.com/account. Once your order is confirmed, we cannot guarantee a modification or cancellation. However, if you email support@barefootscientist.com as soon as possible, we will do our best to make the update.
Returns & Exchanges
We stand behind the quality of our products. If you’re not satisfied with your purchase, please contact us at support@barefootscientist.com for assistance. Returns are accepted within 30 days of receipt, and must be unopened and unused. We do not offer free shipping for returns. Please note that for orders of 10 or more of the same product, customers are required to pay for return shipping plus a 25% restocking fee.
Please email our support team at support@barefootscientist.com to request the return or exchange. Please include your name, order number & return or exchange details. Our rep will give you further instructions.
You will receive your refund after the shipment is returned and receipt is confirmed.